This data will be updated frequently, often multiple times per week.
Reports of uncollected yard waste. The dataset contains information on customer initiated service requests entered into the City of Windsor 311 system from various channels (phone, email, online self-serve, text, mobile app). 311 manages the service request data for City of Windsor departments and divisions represented in this dataset. As such, 311 consulted the participating divisions and subject matter experts for this release. This data set is extracted electronically from the 311 customer request management system.
The dataset contains information on customer initiated service requests entered into the City of Windsor 311 system from various channels (phone, email, online self-serve, text). 311 manages the service request data for City of Windsor departments and divisions represented in this dataset. As such, 311 consulted the participating divisions and subject matter experts for this release. This data set is extracted electronically from the 311 customer request management system. Data from August 1 2016 to December 31, 2016.
Service Request Description: A text field of the request for service description created within the 311 system. The 311 service creates requests on behalf of the customer and forwards it to the appropriate department or division for action.
Department: A text field indicating the department or division responsible to follow up on the request for service.
Method Received: A text field indicating the channel by which the inquiry was received: phone, email, online or text.
Created Date: Numeric field indicating the date and time the service request was entered into the system.
Block: Numeric field representing the block location of the reported service request. If no municipal address exists, this field will be blank.
Street: Text field providing the street name location of the reported service request.
Ward: Alpha numeric field indicating the political ward associated with the reported service request.